Bob was very informative and discussed all options available to us. We decided that the epoxy coating was the best for our home. The crew arrived on time, was very courteous, protective of our floors and worked their tails off. The crew supervisor kept us informed and made sure that we were satisfied with the work they were doing. When they were finished, the supervisor walked us around and pointed out what they did and advised us to call them if we experience any problems. He also explained the warranty to us. They did an outstanding cleanup process. Overall we were very pleased.